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Microsoft MB2-716 Exam Details and Tips for Success

Information Technology

Updated on Aug 26, 2019

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Microsoft is an established tech company which has one of the best certification programs in the world. The company is always working to ensure that certified professionals remain relevant to the modern changes in technology and IT job market. This is why Microsoft has recently introduced a new version of their certification program. This change shifted the focus of Microsoft certifications from the product or technology to the needs of specific job roles. As the new program was introduced, many of the previous certifications and exams were retired

One of such credentials is MCSA: Microsoft Dynamics 365 which retired on 30th June, 2019. The process of attaining this certification involved two exams: MB2-715 and MB2-716. MB2-715 test covered customer engagement online deployment in Microsoft Dynamics 365, while MB2-716 focused on configuration and customization.


Microsoft retired MB2-715 exam leaving MB2-716 test as the only valid exam which candidates can take. In the current Microsoft program for role-based certifications, MB2-716 is one of the tests that you can take to attain the MCSE: Business Applications certification. This expert-level credential validates that candidates have the skills needed to work with Dynamics 365 tools and technologies.

MCSE: Business Applications has certain prerequisites: to be eligible for this credential, first you need to obtain the MCSA: Microsoft Dynamics 365 for Operations certification. After that, you will be able to pass one exam of your choice to attain your expert-level credential. One of the most popular ways to get the MCSE: Business Applications certification is through the passing of MB2-716 exam.


More details about this test are discussed in the sections below.

MB2-716 Exam Details

This exam validates the candidate's knowledge and skills in Microsoft Dynamics 365 Enterprise technology. Candidates can register for this exam for $165. The test is delivered by Pearson VUE and is available in the English and Japanese language. MB2-716 is targeted at technical support personnel, system administrators, implementation consultants, and developers.

Types of questions

Candidates who are accepted to take MB2-716 exam will solve varied types of questions during the test. You can meet the questions in the following formats:

  • Multiple-choice

  • Best answer

  • Active screen

  • Build list

  • Short answer

  • Case study

  • Drag-and-drop

  • Hot area

All these types of questions are created to achieve a particular goal in the assessment of candidates. For instance, multiple-choice and best answer questions expect a candidate to be able to select the correct choice from a list of options. Drag-and-drops and build list questions require individuals to drag and arrange their selections in an appropriate area. Hot area questions are graphical assessments, while short answer questions expect candidates to be able to write a working code.

The questions in a typical Microsoft exam are presented in sections. An important aspect to note about these sections is that one cannot make changes to a previous section after starting a new section. Therefore, you should make sure that you move to the next part only when you are satisfied with the answers you have provided in your current section.

Skills measured

Below is a list of some of the areas assessed by MB2-716 test. The percentages reflect the importance of this topic in the exam. Therefore, you should expect more questions from topics with higher percentages.

  1. Configuring Microsoft Dynamics 365 (20%-25%)

  • Configuring settings in Dynamics 365

  • Managing Microsoft Dynamics 365 security

  • Configuring email services

  1. Implementing Microsoft Dynamics 365 fields, entities, and relationships (20%-25%)

  • Managing Microsoft Dynamics 365 entities

  • Implementing entity relationships

  • Defining and configuring Microsoft Dynamics 365 fields

  • Configuring field customizations

  1. Creating and managing Microsoft Dynamics 365 solutions, visualizations, views, and forms (25%-30%)

  • Creating and managing Microsoft Dynamics 365 solutions

  • Customizing Microsoft Dynamics 365 forms

  • Implementing Microsoft Dynamics 365 visualizations and views

  • Configuring Microsoft Dynamics 365 to work with mobile devices

  1. Implementing business rules, process flows, and workflows (20%-25%)

  • Implementing and managing business rules

  • Implementing and managing workflows, custom actions, and dialogs

  • Implementing and managing business process flows

Preparation options

  • Self-paced training

Candidates can purchase a training pack that enables them to learn online through the Microsoft Dynamics Learning Portal. This program supports learning at one's own convenient pace. Candidates may use the 81059 and 81060 courses which cover the necessary Microsoft Dynamic 365 topics.

  • From the Microsoft community

Joining a Microsoft community gives candidates the chance to interact with other professionals and exam takers. These interactions may reveal useful information about Microsoft exams and IT career market. The community is also a great place to get motivation from your peers. For those who are preparing for exam MB2-716 exam, the relevant community to join is the Microsoft Dynamics CRM Team Blog.

  • Exam dumps

Exam dumps are not a new thing in the exam preparation world. What makes them outstanding is that they have a high success rate in helping individuals pass their exams. However, you need to be careful when searching for relevant exam dumps. Some resources may offer outdated or even dangerous files. This can be avoided by visiting reputable websites such as Examsnap. This platform always offers valid and dependable exam dumps.


Candidates who succeed in MB2-716 exam attain the MCSE: Business Applications credential, which is a key to advancing in careers such as a system administrator, technical support engineer, implementation consultant, and Dynamics 365 developer. If you follow the advice given in this paper, you will have no difficulty passing your MB2-716 exam. You now have a ticket to success!

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